Privacy Policy
Last updated: March 7, 2025
Our Commitment to Your Privacy
We value your trust and take your privacy seriously
Introduction
At ChangeFileType.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and store your information when you use our file conversion service.
By using our service, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
Information We Collect
File Data
When you upload files for conversion, we temporarily store these files on our servers. These files are automatically deleted from our servers after conversion is complete or after a maximum period of 24 hours, whichever comes first.
Usage Data
We may collect anonymous usage data, including:
- Browser type and version
- Time and date of your visit
- Time spent on our service
- File types converted (no file contents)
- Pages visited
- Referring website
Cookies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To allow you to participate in interactive features of our service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our service
- To monitor the usage of our service
- To detect, prevent and address technical issues
Data Security
The security of your data is important to us. We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Data Retention
We will retain your uploaded files only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Your uploaded files are automatically deleted after conversion is complete or after a maximum period of 24 hours, whichever comes first.
Your Data Protection Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
You have the following data protection rights:
- The right to access, update, or delete the information we have on you
- The right of rectification
- The right to object
- The right of restriction
- The right to data portability
- The right to withdraw consent
Children's Privacy
Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.